This is how simple and flexible mobility can be.
From C-S: Access to the latest Mercedes-Benz models.
With Mercedes me Flexperience you have access to the latest Mercedes-Benz models. You choose one of the two categories to start off with and can then use all vehicles in that category for a fixed monthly fee. You can of course also book vehicles in another category. Depending on the category, a daily fee is then charged where applicable.
100% mobility, 0% effort.
Variety without the stress. You don't have to worry about anything thanks to the Mercedes me Flexperience service: taxes, comprehensive insurance*, seasonal tyre change, warranty repairs as well as maintenance are all included in the monthly fee.
Simple, digital and quick: booking via the app.
Search, find, plan and book: with the mobile app you can quickly and easily manage your Mercedes me Flexperience vehicles.
You can also find detailed rental history, an overview of the monthly costs as well as vehicle data such as fuel level and mileage in the app – the perfect overview so that you always have an eye on everything.
Service and support: 24 hours a day, 365 days a year. Please refer to the general terms and conditions for the entire list of countries and possible geographical restrictions.
We are here to help. 24 hours a day, 365 days a year . In case of an accident, our reliable Mercedes-Benz Service is there to help. (Tel.: 8-800-200-02-06).
A specialist at Mercedes-Benz Russia AO is also available with fast and reliable assistance (during the opening hours) for any questions and requests you may have regarding Mercedes me Flexperience.
Do you require some variety? Here you will have your own digital fleet.Request information
Q & As
- Mercedes me Flexperience offers you to become an owner of 12 Mercedes-Benz per year with a fixed monthly price. All cars are provided by Mercedes-Benz Russia AO vehicle pool.
- In order to use Mercedes me Flexperience you have to conclude a 12-month long-term rental contract. The contract can be terminated at any time, but at the earliest three months after the contract has started.
- You must be at least 25 years of age* and have your drivers license for a mimimum of three years. IDs and driver's licenses valid for the contract period (for each permitted driver) have to be displayed when concluding the contract.*Please refer to the general terms and conditions for exceptions
- Usually, a concierge will deliver your next vehicle at your convenicence to any location within Moscow. Of course, you can also always choose to come to the designated Mercedes-Benz RUS Branch yourself to handle the vehicle changeover.
- You can use the Mercedes me Flexperience vehicles according to their availability. Where longer rental periods are involved, vehicle exchange may be required for maintenance reasons.Your contact person will inform you of this in good time and offer you an equivalent replacement. Follow-on vehicles have to be reserved at least 4 days in advance.
- You will receive the vehicle you have reserved as displayed in the app. In exceptional cases discrepancies may occur and you will be offered an equivalent replacement vehicle.
- As part of your monthly rate, you can drive all vehicles in your category as agreed on in the contract. Of course you can also book vehicles from other categories. A daily upgrade fee is charged for higher categories.
- Please get in touch with your personal contact at Mercedes-Benz Russia AO.
- Please document damage with the photo function in the app when handing back the vehicle and get in touch with your personal contact immediately at Mercedes -Benz Russia AO. In addition, an accident should be reported to the police.
- For natural persons rules are the following: you can register as second driver spouses living in the same household, cohabiting partners and own child (providing personal ID and valid driver's license).
For legal entities rules are following: you can register as second driver selected employees (providing personal ID and valid driver's license).
- You are allowed to drive the car only within Moscow and Moscow region, but not more than 500 km from MKAD.
- Please make sure that the vehicle has the same fuel level before return as on delivery. If this is not the case, you will be charged additional costs for refilling and the fuel. This will result in a corresponding service fee which you will be charged as part of your monthly bill.
- Third party liability insurance and fully comprehensive insurance are included. For detailed information please contact a specialist at Mercedes-Benz Russia AO.
- Mileage is limited to 75.000 km for a contract period of 12 months. Please refer to the general terms and conditions for exact calculation details. In case of early termination of the contract, mileage will be proportionally invoiced.
Please get in touch with your personal contact at Mercedes-Benz Russia AO for further information.